Natural Language Processing
Latest trend in current Technology (Natural Language Processing)
Natural language processing with Chatbots has been among the top trending tech during the last couple of years.
What is Natural Language Processing?
Natural Language Processing, or NLP for short, is broadly defined as the automatic manipulation of natural language, like speech and text, by artificial intelligence.
Advantages of :
- Reduced costs
- 24/7 Availability
- Learning and updating
- Management of multiple clients
Optima Solution has integrated NLP Chatbot with Artficial Intelligence. A Neural Network has been designed and implemented to pluck answer the question from existing information in a way to reflect human behavior. Speed and simplicity have also been imphesized to enhance the performanc. A screenshot of the artificial intelligent chatbot is given below:
The applications of such intellient chatbot are in Banks/FIs, Corporates, E-Commerce to delivery the product information, track customer behavior, lessen traffice on human operator in the call center.